History & Staff

We have years of experience caring for families, from all walks of life. Each family comes to us because they know we are leaders in our profession, dedicated to excellence in service, and have the highest integrity.

Our History

In 1928 William (Bill) Chatterson purchased the Baxter Furniture Store and Undertaking business (Collingwood), which had been in operation since prior to 1910, and eventually moved the funeral home from its’ downtown storefront to its present location in 1939.  This gracious old home, built in the Art’s & Craft’s style in the early 1900’s, is steeped in tradition and warmth as it welcomes families in their time of need.

Hazel Belle Chatterson was also the first licensed female funeral director and embalmer in Ontario.

The sleigh hearse photo is taken on Third Street in front of the Telfer home.


Our Valued Staff

Sara-Dale  Hartshorn

Sara-Dale Hartshorn, Managing Director


Mark  Hartshorn

Mark Hartshorn, Business Manager


Floyd  Parks

Floyd Parks, Part time support staff


Earl  Lennox

Earl Lennox, Part time support staff


Cheryl  Thomas

Cheryl Thomas, Part time support staff


Mr. Hugh Thomas

Mr. Hugh Thomas, Funeral Director's Assistant