History & Staff

We have years of experience caring for families, from all walks of life. Each family comes to us because they know we are leaders in our profession, dedicated to excellence in service, and have the highest integrity.

Our History

In 1928 William (Bill) Chatterson purchased the Baxter Furniture Store and Undertaking business (Collingwood), which had been in operation since prior to 1910, and eventually moved the funeral home from its’ downtown storefront to its present location in 1939.  This gracious old home, built in the Art’s & Craft’s style in the early 1900’s, is steeped in tradition and warmth as it welcomes families in their time of need.

Hazel Belle Chatterson was also the first licensed female funeral director and embalmer in Ontario.

The sleigh hearse photo is taken on Third Street in front of the Telfer home.


Our Valued Staff

Sara-Dale  Hartshorn

Sara-Dale Hartshorn, Managing Director

Born in Collingwood and raised in New Lowell and Orillia, daughter of Harold and Anita Martin (Martin Ready-Mix, Martin Rent-all, Martin Construction and several other endeavours in and around Simcoe County). Co-owner and managing funeral director of Chatterson Funeral Home. Certified Celebrant to perform funeral services through the In-Sight Institute of Oklahoma City. Now in this little biography I can go on and tell you I belong to this, and I have done that, but we all know that 80% of what is written in biographies is often exaggerated. As a consumer you want to know how I can help you through one of the most difficult experiences you will ever go through. A funeral director's biography should not be about "look at me, look at me," but about how they can help you. Yes I have life experience and funeral director experience to guide a family wanting to pay tribute to someone significant to them that has died. I feel a funeral experience, be it simple or elaborate, should help you start on a healthy grief journey. WE CAN HELP YOU! By the way I really did graduate with honors from Humber!


Mark  Hartshorn

Mark Hartshorn, Business Manager

Born and raised in Orillia, graduating from ODCVI, Orillia, and Ontario Police College. Mark played Junior A, B & C hockey. Mark is the President of Chatterson Funeral Home following retirement from a successful & rewarding career with Metro Toronto Police and Barrie Police Services. Mark is experienced in technical information systems and business administration. Mark says "There are many funeral homes that will tell you that they are the best, most professional and have the best price. What separates us from all the others is that WE REALLY DO CARE ABOUT YOU. We want to do the very best we can to help you and your family in your time of need." "This is our mission or we wouldn't be here!" Just ask any of the families we have served.


Marshall  Martin

Marshall Martin, Part time support staff


Floyd  Parks

Floyd Parks, Part time support staff


Earl  Lennox

Earl Lennox, Part time support staff


Cheryl  Thomas

Cheryl Thomas, Part time support staff


Joey   Chatterson

Joey Chatterson, Grief Therapy Dog


Mr. Hugh Thomas

Mr. Hugh Thomas, Funeral Director's Assistant